Alert Escalation and Notification Management Guide: Introduction

zen master serves as an orchestration control plane for zixi platform components (zixi broadcasters and zecs) throughout the deployment as a central orchestration solution, it gathers health data and statistics from the various zixi platform components and analyzes the data over time, measuring it through a wide variety of kpis based on this analysis and a set of rules defined in the events rules profile , zen master escalates the measured kpi from an "ok" state to a "warning" state and to an "error" state the rules also define the conditions for when a notification should be generated in this guide we will take a closer look at the data that is gathered in the zixi platform components understand how zen master event rules work learn how to create and deploy new event rules use real life scenarios to illustrate how the alert escalations and notifications work