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Broadcaster - Errors and Troubleshooting
ZEN Master - Errors and Troubleshooting
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Troubleshooting

Broadcaster - Errors and Troubleshooting

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Explanations of common errors and notes on how to resolve them are found in the following pages.

  • Bitrate above configured maximum - Update source configuration with a higher value
  • Broadcaster API Errors
  • Broadcaster Output error - Unsupported Encoding
  • Certificate Error
  • Change the UI Port for Broadcaster
  • "Compression Error"
  • Configure linux to create core dumps on a crash
  • "Failed to start program" Transcode error
  • Intermittent frozen video/silent audio errors
  • "INVALID CSRF TOKEN"
  • "Low Bitrate" Error
  • "NTP - Failed to Start Service"
  • "Not Supported" error on a PULL input
  • "Overflow" Error (Output)
  • "Reconnecting – Full" / "Reconnecting – Rejected" on a stream
  • Replacing Zixi Hardware in active cluster with Pinned Objects
  • RIST Simple Profile shows a Bitrate - status: not connected
  • Source & Target States & Errors
  • SRT Library Reference
  • Stream only connects using IP Address
  • Unsupported Encoding
  • Updating time in the Broadcaster causes a Disconnection
  • Windows Broadcaster Will Not Connect to ZEN Master (SSH Tunnel / Key Permissions)
  • Upgrading an Existing Broadcaster/ZEC
Updated 24 Jun 2026
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