Adding Zixi Pull Targets
ZEN Master enables you to configure targets to Pull a channel from a Broadcaster cluster. For resources managed by ZEN Master, the connection configuration is done automatically by ZEN Master. For unmanaged resources you will need to configure the connection manually.
There is an option to create a Dynamic Pull Target. This enables you to connect multiple ZECs (or Zixi-enabled decoders) to the same Target. Each ZEC is monitored separately in ZEN Master and is shown as a Child Target on the Target page. This provides a MeetMe room type of capability for streaming live events to different organizations on an event by event basis.
The following procedure describes how to add a Zixi Pull Target in ZEN Master. In addition, an explanation of each of the configuration parameters is given in the table below.
Also see Connecting an Unmanaged Pull Target.
To add a new Pull Target:
In the main navigation, click Targets.
Click + Add. The Create New Target window is displayed.

Click on Zixi. The Create New Zixi Target window is displayed.

In the Info section, in the Name field, enter a logical name for the PULL target.
In the Tags field, select one or more of the predefined Tags from the drop-down list. Tags are used for access control. By selecting a Tag you are relating this target to that Tag. Tags are associated with certain roles (through the Users & Roles screen), and roles, in turn, are associated with users and user groups. If you would like to create a new Tag, see Creating a Tag .
In the Events Configuration Profile field, select from the dropdown list the profile that you would like to apply to this Target. By default, the Default profile is applied.
Events Profiles consist of a series of rules that determine precisely how various types of Events are logged and what results they trigger.
The Target's location is used to represent it in the proper position in the Map display (see Maps). By default, the location is determined automatically based on the Target's IP. If you would like to manually set the location of the Target (Optional), use the following procedure:
- Click on the Edit icon next to the Location field. A search box is shown below the Location field.
- Enter identifying info for the location (e.g. street address, zip code, coordinates). Search results are displayed below the search box as you type.
- Click on the desired location. The selected location populates the Location field.
Under the Configuration section, in the Type section, verify that Pull is selected (default).
In the Mode section, select the desired mode. Options are: Single or Dynamic.
Dynamic Targets enable you to connect multiple Receivers or other Zixi-enabled devices to the same Target.
Under Channel Type, verify that ZEN Master Channel is selected (default).
In the Configuration section, in the Channel field, select from the drop-down list the channel that will be sent to the target. (Optional field)
The target will only become functional once a channel has been assigned to it. However, you can configure the target settings and then add a channel to the target after the initial configuration.
In the Source Preference field, select one of the following options:
- Any Source – the Target will establish a connection to any available source in the Channel. Upon any disconnects with the current source, the Target will reconnect to another available source in the Channel.
- Primary Sources Only – the Target will establish and maintain connection to a source designated as Primary in the Channel. Upon loss of connection to that source, the Target will establish a connection to another available Primary source in the Channel.
- Backup Sources Only – the Target will establish and maintain connection to a source designated as Backup in the Channel. Upon loss of connection to that source, the Target will establish connection to another available Backup source in the Channel.
- Prefer Primary Sources – when this setting is selected, if there is a primary source and a backup source with the same status, ZEN Master will prefer the primary source. However, for example, if the backup source has an OK status and the primary source has a Frozen Video detected error, the backup source will be selected.
- Prefer Backup Sources – when this setting is selected, if there is a primary source and a backup source with the same status, ZEN Master will prefer the backup source. However, for example, if the primary source has an OK status and the backup source has a Frozen Video detected error, the backup source will be selected.
- Specific Source – select one of the specific sources listed. The Target will only establish a connection to the selected source and will not try to connect to any other source in the Channel.
If it is not possible to select "Prefer Primary Sources" or "Prefer Backup Sources". This means you cannot have a Target failover from a Primary to a Backup source in the Channel unless "Any Source" is selected.
In the Device section select the device type of the Pull Target. Options are:
- Other – a Zixi-enabled device that is not managed in ZEN Master. You will need to manually configure the connection to the device.
- Receiver – a Zixi Receiver that is managed in ZEN Master. ZEN will automatically configure the Receiver to pull the channel.
- Broadcaster - a Zixi Broadcaster that is managed in ZEN Master. ZEN will automatically configure the Receiver to pull the channel.
- ZEC - a ZEC that is managed in ZEN Master. ZEN ZEN will automatically configure the ZEC to pull the Channel.
This selection as well as the following step are relevant only for Single mode. For Dynamic Targets, you will need to connect each Receiver or Zixi-enabled device manually, using the procedure described in Connecting an Unmanaged Pull Target .
Enter the required information for the selected device type as follows:
- For device type Other –
- In the Receiver Name/ID field, enter the Receiver/ZEC or Broadcaster name (for a Zixi Receiver/ZEC/Broadcaster) or Device ID (for other Zixi-enabled device such as IRD or decoder).
- To connect the Zixi-enabled device to ZEN Master follow the procedure described in Connecting an Unmanaged Pull Target .
- For device type Receiver–
- In the Receiver field, select from the drop-down list a Receiver that is managed by ZEN Master.
- In the Receiver Output field, select one or more of the Receiver's outputs. (Optional field). Note: If you would like to remove the selected Broadcaster Output, click on the 'X' in the Receiver Output textbox.
- In the Input NICs field, if you would like to specify which NICs are used, then select the IPs of one or more NICs from the drop-down list. By default, Any is selected. Note: Multiple NICs are only supported in Active/Active Failover mode.
- For device type Broadcaster–
- In the Broadcaster field, select from the drop-down list a Broadcaster that is managed by ZEN Master.
- In the Broadcaster Output field, select one or more of the Broadcaster's outputs. (Optional field). Note: If you would like to remove the selected Broadcaster Output, click on the 'X' in the Receiver Output textbox.
- In the Input NICs field, if you would like to specify which NICs are used, then select the IPs of one or more NICs from the drop-down list. By default, Any is selected. Note: Multiple NICs are only supported in Active/Active Failover mode.
- For device type ZEC –
- In the ZEC field, select from the drop-down list a ZEC that is managed by ZEN Master.
- In the ZEC Output field, select one or more of the ZEC's outputs. (Optional field). Note: If you would like to remove the selected ZEC Output, click on the 'X' in the ZEC Output textbox.
- In the Input NICs field, if you would like to specify which NICs are used, then select the IPs of one or more NICs from the drop-down list. By default, Any is selected. Note: Multiple NICs are only supported in Active/Active Failover mode.
In the Password field, enter a password for accessing the Channel OR click Random to generate a random password. (Optional field)
In the Latency field, enter the latency in milliseconds OR leave empty to use remote configuration (default).
If you would like to apply a PID Mapping profile to this Target, then in the PID Mapping Profile field, select the desired profile from the dropdown list. For more information, see PID Mapping Profiles .
In the Encryption section, if you would like to encrypt the stream, select one of the encryption methods. Options are: Disabled (default), AES 128, AES 192 or AES 256.
If Encryption was selected, in the Encryption Key field, enter an encryption key that will be used to encrypt the connection OR click Random to generate a random encryption key.
Select Prefer Private Broadcaster IP if you would like ZEN to configure connections to to use private broadcaster IPs when available. The default behavior when this is not selected is to prefer use of public IPs. This setting requires a Private IP to be set in Broadcaster Advanced settings and will override Cluster redirection rules.
In the Failover Mode section, select the desired mode, options are:
- Alternative Hosts – the Receiver/ZEC/Broadcaster pulls a single Source at a time and reconnects when an error occurs. (Default)
- Stream Switch - the Receiver/ZEC/Broadcaster pulls both Sources together. On v12.2+ Receivers this creates a hitless failover stream. On earlier Receivers it creates two inputs for a single output.
Active/Active mode is only available for outputs that are configured as Hitless Failover.
In the Initial State section, select the Disabled checkbox if you would like to disable this Target upon initial configuration.
Select the Muted checkbox if you would like to disable error/recovery notifications for this Target upon initial configuration.
You can Enable/Unmute the Target at any time.
Under Protections, select the Channel reassignment protection chekbox if you want to prevent the reasssignment of this Target to another Channel. This is helpful in cases where you are switching the channel on multiple targets at once and can accidetaly select a Target that should not have been switched to the new Channel.

If you use POIS, expand the SCTE-35 Manipulation (POIS) section to see additional options:

Select Enable SCTE-35 Manipulation to enable insertion and other management of SCTE-35 messages (used typically to create ad breaks).
If you have created SCTE-35 Modification Profiles and want to apply it to this target, select it from the dropdown list. Note that if you select a profile, the Remove Existing SCTE-35 option will automatically be checked and non-editable - the way the modification works is that the Broadcaster will remove all SCTE-35 messages, and then re-insert them in original or modified form acccording to the rules defined in the profile.
In the NULL Packet Search Window field, specify the time window in milliseconds of NULL packets to search for in order to insert SCTE-35 messages into the stream:
- If the stream is VBR, set the value to 0 - SCTE-35 messages can be inserted anywhere, and do not need a NULL packet
- If the stream is CBR, the downstream receiver may need a CBR stream. Inserting the SCTE-35 message into a NULL packet ensures the stream will remain CBR; however, it may delay the insertion of the message up to the length of the search window
In the SCTE-35 PID field, specify a specific PID number for SCTE-35 insertion.
If you are using an external POIS or ESNI system, enter the External ID that you use to reference the ZEN Master object in the other system. See the Parameters table below for more information.
In the POIS Latency Offset field, if you would like to offset the POIS modification path to allow for API latency, enter a value in miliseconds. This value can be zero, but it establishes that this output should receive POIS SCTE conditioning.
If you want the timeline adjusted (normalized) to account for insertion and/or removal of SCTE-35 messages, select Make Timeline Continuous (note that the processing will add approximately 100ms to latency).
If you would like to configure advanced settings, click on Advanced and enter values for the desired fields - see the Paramaters Table below for explanations of the fields.

In the Failover Latency [ms] field, enter the desired latency. Default: 5000
If you would like to use the Target name as the Stream ID, select the Use Name as Stream ID checkbox.
The default behavior is that ZEN Master automatically generates the Stream ID. In general, leaving the default behavior is recommended.
If you would like to track usage for this Target, enter your Billing Code details, see Billing Codes . (Supported for Broadcasters v14.8+)
See the Parameters Table below for additional fields.
Click Save.
Updating Pull Targets
To update an existing target, select it in the Targets list to display the details, and click on Edit in the upper right corner:

Modify any fields you wish to and click Save.
Note that for dynamic pull targets, you can choose to update dynamic targets:

Zixi Pull Target Configuration Parameters Table
Parameter | Description |
|---|---|
Info | |
Name | Specify a name for the Zixi Pull Target in ZEN Master. |
Tags | Select one or more of the predefined Tags from the drop-down list. Tags are used for access control. By selecting a Tag, you are relating this Target to that Tag. Tags are associated with certain roles (through the Users & Roles screen), and roles, in turn, are associated with users and user groups. If you would like to create a new Tag, see Creating a Tag . |
Events Configuration Profile | Select from the dropdown list the profile that you would like to apply to this Target. By default, the Default profile is applied. Note: Events Profiles consist of a series of rules that determine precisely how various types of Events are logged and what results they trigger. |
Location (Optional) | The Target's location is used to represent it in the proper position in the Map display (see Maps). By default, the location is determined automatically based on the Target's IP. Enter identifying info for the location (e.g. street address, zip code, coordinates) and select the desired location from the suggestions that are shown. |
Configuration | |
Type | Verify that Pull is selected (default). |
Mode | In the Mode section, select the desired mode. Options are:
|
Channel Type | Verify that ZEN Master Channel is selected (default). |
Channel (Optional) | Select from the drop-down list the Channel that will be sent to the Target. Note: The Target will only become functional once a Channel has been assigned to it. However, you can configure the Target settings and then add a Channel to the target after the initial configuration. |
Source Preference | Select from the drop-down list one of the following:
|
Device (for Single mode) | Select the device type of the Pull Target. Options are:
|
For Other Device Type | |
Receiver Name/ID | Enter the Receiver or Broadcaster name (for a Zixi Receiver/Broadcaster) or Device ID (for other Zixi-enabled device such as IRD or decoder). Note: To connect the Zixi-enabled device to ZEN Master follow the procedure described in Connecting an Unmanaged Pull Target. |
For Receiver Device Type | |
Receiver | Select from the drop-down list a Receiver that is managed by ZEN Master. |
Receiver Output (Optional) | Select one or more of the Receiver's outputs. Note: If you would like to remove the selected Receiver Output, click on the ‘X’ in the Receiver Output textbox. |
Input NICs | If you would like to specify which NICs are used, then select the IPs of one or more NICs from the drop-down list. By default, Any is selected. Note: Multiple NICs are only supported in Active/Active Failover mode. |
For Broadcaster Device Type | |
Broadcaster | Select from the drop-down list a Broadcaster that is managed by ZEN Master. |
Broadcaster Output (Optional) | Select one or more of the Broadcaster's outputs. Note: If you would like to remove the selected Broadcaster Output, click on the ‘X’ in the Broadcaster Output textbox. |
Input NICs | If you would like to specify which NICs are used, then select the IPs of one or more NICs from the drop-down list. By default, Any is selected. Note: Multiple NICs are only supported in Active/Active Failover mode. |
For ZEC Device Type | |
HARE | Select from the drop-down list a ZEC that is managed by ZEN Master. |
ZEC Output (Optional) | Select one or more of the ZEC's outputs. Note: If you would like to remove the selected ZEC Output, click on the ‘X’ in the ZEC Output textbox. |
Input NICs | If you would like to specify which NICs are used, then select the IPs of one or more NICs from the drop-down list. By default, Any is selected. Note: Multiple NICs are only supported in Active/Active Failover mode. |
For All Device Types | |
Password (Optional) | Enter a password for accessing the Channel OR click Random to generate a random password. |
Latency [ms] | Enter the latency in milliseconds OR leave empty to use remote configuration (default). |
PID Mapping Profile (optional) | If you would like to apply a PID Mapping profile to this Target, then select the desired profile from the dropdown list. To create a new PID Mapping Profile, see Adding PID Mapping Profiles . |
Encryption | If you would like to encrypt the stream, select one of the encryption methods. Options are: Disabled (default), AES 128, AES 192 or AES 256. |
Encryption Key (for Encryption enabled) | Enter an encryption key that will be used to encrypt the connection OR click Random to generate a random encryption key. |
Prefer Private Broadcaster IP | Select this checkbox if you would like ZEN to configure connections to use private broadcaster IPs when available. The default behavior when this is not selected is to prefer use of public IPs. Broadcasters typically have a public and private ip address for each network interface. If you pull from the public IP, the request goes out over the internet, even if the target system is on the same local private ip range. To avoid paying for unecessary egress data rates, enabling this setting tells the Broadcaster to seek for the private network connection. |
Failover Mode | Select the desired mode, options are:
Note: Active/Active mode is only available for outputs that are configured as Hitless Failover. |
Initial State | |
Disabled | Select this checkbox if you would like to disable this Target upon initial configuration. |
Muted | Select this checkbox if you would like to disable error/recovery notifications for this Target upon initial configuration. |
Protections | |
Channel reassignment protection | Select this option if you want to prevent the reasssignment of this Target to another Channel. This is helpful in cases where you are switching the channel on multiple targets at once and can accidetaly select a Target that should not have been switched to the new Channel. |
SCTE-35 Manipulation (POIS) | |
Enable SCTE-35 Manipulation | Select to enable insertion and management of SCTE-35 messages (used typically to create ad breaks). |
NULL Packet Search Window (ms) | Specify the time window in milliseconds of NULL packets to search for in order to insert SCTE-35 messages into the stream:
Note: in Broadcasters prior to v19, if the value is set to anything other than 0, the search window will be 2 seconds. |
SCTE-35 PID | Specify a specific PID number for SCTE-35 insertion |
Remove Existing SCTE-35 | If you wish to override any existing SCTE-35 messages with your own, you can elect to have existing ones removed |
External ID | The ID that is used when integrating ZEN Master with an external ESNI/ESAM server. The ID is whatever you use in the external system to reference the ZEN Master object, though depending on what you are doing, it might serve different purposes:
Regardless, the External ID is the same whether entered in the SCTE-35 Manipulation settings or the Advanced settings, and you cannot enter different values in the two fields. |
POIS Latency Offset [ms] | If you would like to offset the POIS modification path to allow for api latency, enter a value in miliseconds. This value can be zero, but it establishes that this output should receive POIS SCTE conditioning. |
Make Timeline Continuous | Select this option to normalize the timeline, making it continuous. Note that it will add 100ms latency and it creates a variant of the input, which means that it doubles your input. |
Advanced | |
Failover Latency [ms] | Specify the desired latency. Default: 5000 ms. |
Use Name as Stream ID | If you would like to use the Target name as the Stream ID, select this checkbox. Note: The default behavior is that ZEN Master automatically generates the Stream ID. In general, leaving the default behavior is recommended. |
Billing Code | If you would like to track usage for this Target, enter your Billing Code details, see Billing Codes . (Supported for Broadcasters v14.8+) |
Billing Channel ID | An optional arbitrary string - you can enter anything you want to for your record-keeping. This is not related to ZEN Master Channels. |
Billing Password | Enter the password that corresponds to this billing code. |
Frame Thinning | Select this option to allow non-critical frames to be dropped to reduce latency. Default value is 0 (no frame thinning). Note: this option is available for Push sources only coming for Broadcaster 18.2 or later. |
External ID | The ID that is used when integrating ZEN Master with an external ESNI/ESAM server. The ID is whatever you use in the external system to reference the ZEN Master object, though depending on what you are doing, it might serve different purposes:
Regardless, the External ID is the same whether entered in the SCTE-35 Manipulation settings or the Advanced settings, and you cannot enter different values in the two fields. |