Error: Create transcoded input error, not found in response

error "create transcoded input error, not found in response" issue the error " create transcoded input error, not found in response " occurs when creating a transcoded input on a broadcaster, for example when enabling an ndi target , or when creating any transcoded source/channel zen master asked the broadcaster to create the transcoded input and the broadcaster returned no error , but the newly created input was not present in the broadcaster's response, so zen master cannot confirm it was created resolution try recreating the target/transcoded input if it continues, contact zixi support