ZEN Master
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Remote Access
Viewing Existing Remote Access Profiles
2 min
the remote access screen displays all of the existing remote access profiles and information about the profile it is possible to add more columns to the list if you want to view resources that were marked as priority, add the priority column and sort by it parameter description name the name of the remote access profile as configured in zen master tag the tag/s that is associated with this remote access profile status the connection status of the remote access profile possible values green – ok red – error state pink (shown together with a checkmark) – acknowledged error state gray – pending/disabled (waiting for initial connection) the muted icon next to a remote access connection indicates that the object is muted, disabling notifications for error/recovery events ip the ip of the remote device as seen by zen master type the profile configuration type – zixi or videon link click open to access the remote device ui when a remote access profile is selected, the following tabs are shown at the right side of the screen the info can also be shown in tabs, widgets or expand view events a log of the events that were generated in zen master in relation to the selected remote access profile to learn about viewing event logs in zen master, see https //zixidocumentation atlassian net/wiki/spaces/zmug/pages/483688494/events click quick report to generate a report of events related to this device and download the xls file details – configuration details of the remote access profile notes – free form text can be added with pertinent information about this remote access profile

