Viewing Existing Remote Access Profiles
The Remote Access screen displays all of the existing remote access profiles and information about the profile.

It is possible to add more columns to the list. If you want to view resources that were marked as Priority, add the Priority column and sort by it.
Parameter | Description |
|---|---|
Name | The name of the remote access profile as configured in ZEN Master. |
Tag | The Tag/s that is associated with this Remote Access Profile. |
Status | The connection status of the remote access profile. Possible values:
The muted icon next to a remote access connection indicates that the object is muted, disabling notifications for error/recovery events. |
IP | The IP of the remote device as seen by ZEN Master. |
Type | The profile configuration type – Zixi or Videon. |
Link | Click Open to access the remote device UI. |
When a Remote Access Profile is selected, the following tabs are shown at the right side of the screen.The info can also be shown in Tabs, Widgets or Expand view.

- Events - A log of the events that were generated in ZEN Master in relation to the selected remote access profile. To learn about viewing event logs in ZEN Master, see Events. Click Quick Report to generate a report of events related to this device and download the .xls file.
- Details – configuration details of the remote access profile.
- Notes – free-form text can be added with pertinent information about this remote access profile.