Content Analysis error: Video is not changing for more than 30 seconds
2 min
error "content analysis error video is not changing for more than 30 seconds" issue this content analysis (cqa) error is raised when a source's video stops changing for longer than the configured freeze threshold the full message identifies the affected pid, e g " video is not changing for more than 30 seconds on pid \<n> " 30 seconds is the default, not a fixed value the threshold is the source's frozen video minimal duration setting ( freeze detection timeout sec ) and can be changed per source in zen master, if that source has a different value, the message and detection time reflect it it is most commonly seen when a slate/static image is used as a source, or when the video genuinely freezes when the picture is frozen you will typically also see the companion content analysis errors for the source (e g " frozen frames detected in source " and, if audio has also stopped, " silent audio detected in source ") resolution confirm whether the source is intentionally a slate/static feed (expected) or genuinely frozen upstream if it's a false alarm for a deliberately static feed, raise the source's frozen video minimal duration or exclude the pid from cqa (source > advanced > ignored cqa pids) if the video is genuinely frozen, investigate the upstream encoder/source path

