Content Analysis error: Video is not changing for more than 30 seconds
ERROR
"Content Analysis error: Video is not changing for more than 30 seconds"
ISSUE
This Content Analysis (CQA) error is raised when a source's video stops changing for longer than the configured freeze threshold. The full message identifies the affected PID, e.g. "Video is not changing for more than 30 seconds on PID <N>".
30 seconds is the default, not a fixed value. The threshold is the source's Frozen Video Minimal Duration setting (freeze_detection_timeout_sec) and can be changed per source in ZEN Master, if that source has a different value, the message and detection time reflect it.
It is most commonly seen when a slate/static image is used as a source, or when the video genuinely freezes. When the picture is frozen you will typically also see the companion Content Analysis errors for the source (e.g. "Frozen Frames detected in Source" and, if audio has also stopped, "Silent Audio detected in Source").
RESOLUTION
- Confirm whether the source is intentionally a slate/static feed (expected) or genuinely frozen upstream.
- If it's a false alarm for a deliberately static feed, raise the source's Frozen Video Minimal Duration or exclude the PID from CQA (Source > Advanced > ignored CQA PIDs).
- If the video is genuinely frozen, investigate the upstream encoder/source path.