Zixi Broadcaster/ZEC v18 Docum...
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Zixi Broadcaster User Guide
Broadcaster - Error and Resolu...
"Not Supported" error on a PULL input
2min
error “not supported” error entry, on an pull input this is a very basic message that could be caused by various reasons resolution items to check if you see this error version of the application (for example zixi broadcaster) affected an older version of a zixi application can be affected by a bug(s), which can trigger this issue protocol enabled for example, a protocol not declared in the activation key at the license level, can also caused this issue please reapply your license or reach out to support at support\@zixi com incorrect stream information a wrong source hostname/ip, and/or an incorrect port can caused a malformed request, which could possibly generate this message for example, if the source stream (coming from the source provider) was originally configured in zen master, using the host ip address this can cause some issues instead, is recommended to obtain the pull input information, from the target configuration tab, in zen master which will use a dynamic link to the zixi io server for the specified account