---
title: Viewing Existing Remote Access Profiles
slug: zen-master/viewing-existing-remote-access-profiles
docTags: 
createdAt: 2024-12-27T19:27:08.736Z
---

The Remote Access screen displays all of the existing remote access profiles and information about the profile.

![](https://api.archbee.com/api/optimize/mzxtTQEvCNIdUNgF2kuwJ/3dYKbAtFO9qOoo32whxSH-20260111-122544.jpg)

:::hint{type="info"}
It is possible to add more columns to the list. If you want to view resources that were marked as Priority, add the Priority column and sort by it.
:::



| **Parameter** | **Description**                                                                                                                                                                                                                                                                                                                                                                         |
| ------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Name          | The name of the remote access profile as configured in ZEN Master.                                                                                                                                                                                                                                                                                                                      |
| Tag           | The Tag/s that is associated with this Remote Access Profile.                                                                                                                                                                                                                                                                                                                           |
| Status        | The connection status of the remote access profile. Possible values:<br />* Green – OK
* Red – error state
* Pink (shown together with a checkmark) – acknowledged error state
* Gray – pending/disabled (waiting for initial connection)<br />The muted icon next to a remote access connection indicates that the object is muted, disabling notifications for error/recovery events. |
| IP            | The IP of the remote device as seen by ZEN Master.                                                                                                                                                                                                                                                                                                                                      |
| Type          | The profile configuration type – Zixi or Videon.                                                                                                                                                                                                                                                                                                                                        |
| Link          | Click **Open** to access the remote device UI.                                                                                                                                                                                                                                                                                                                                          |



When a Remote Access Profile is selected, the following tabs are shown at the right side of the screen.The info can also be shown in Tabs, Widgets or Expand view.


![](https://api.archbee.com/api/optimize/mzxtTQEvCNIdUNgF2kuwJ/1JwQE9PZB7S-yo4mXzpgG-20260104-145641.jpg)

- **Events** - A log of the events that were generated in ZEN Master in relation to the selected remote access profile. To learn about viewing event logs in ZEN Master,&#x20;
  see [Events](https://zixidocumentation.atlassian.net/wiki/spaces/ZMUG/pages/483688494/Events). Click **Quick Report** to generate a report of events related to this device and download the .xls file.
- **Details** – configuration details of the remote access profile.
- **Notes&#x20;**– free-form text can be added with pertinent information about this remote access profile.


