--- title: ZEN Master - Errors and Troubleshooting slug: troubleshooting/zen-master-errors-and-troubleshooting docTags: createdAt: 2025-04-09T18:24:07.086Z --- In this section you will find explanations for ZEN Master error messages and advice on how to diagnose and resolve the issue. ## General Note - Error/Warning History Error and Warning messages now show a two-hour history that will give you an immediate sense of whether this is a permanent (or long-term) or intermittent issue: ![Error with Two-Hour History](https://api.archbee.com/api/optimize/mzxtTQEvCNIdUNgF2kuwJ/OyYlscCZlxCvO085sgr8K_image.png) - [502 Bad Gateway Error](docId\:kTvu5Ox1R-PapUWX_6WeE) - [Broadcaster API error: timeout of 12000ms exceeded](docId\:qgH6shz0MRs6fBGctB3nF) - [Broadcaster Authorization Configuration Error](docId\:bBFDjHFLe5gKwtUgXT70z) - [Broadcaster Authorization plugin error](docId\:FGTzbolu792Dv4A9kGqog) - [Broadcaster Authorization Configuration Error - Update via ZEN Master to correct](docId\:enaW67KY3cQFBsnmM8-eA) - [Certificate Error](docId\:qgHgwTcuO2TgjrfbnLaot) - [Content Analysis error: Video is not changing for more than 30 seconds](docId\:HR6FdiNNWUm8jFSoWkNcE) - [Decryption Error - Verify or configure decryption key Error](docId\:k1S5npvhrLlZOROnKl1Ut) - [Error - Bitrate above configured maximum](docId:1Q5StpPL_ngx0iGtjaca2) - [Error: Create transcoded input error, not found in response](docId\:n4_XmVP9dlV8MdoLRJvMe) - [Error requesting Azure Authorization Token](docId:7zLrK5CxE4-NWZOlXmuOw) - [High Max Bitrate Configuration](docId\:IJrN4V8zGysjoKXEVCkHx) - [Intermittent frozen video/silent audio errors (cloned)](docId\:Uzc-ouyLvxyF7XseyB9UO) - [Proxy Not Detected](docId\:p5hm7RuldpwYSbeveXzL2) - [Removing a PID using a PID mapping profile](docId\:j08lXgPzOegc5gh9fGtID) - [Source not found in cluster - Verify Broadcasters Status](docId\:E4eNcy4bbxGw1Az6VWiRI) - [Source Status & Error Reference](docId\:HODONx74L3mVaP1b3g79Z) - [Target redirected to Broadcaster but no connection - Verify firewall/network Error](docId\:cGUY460bBTkhODiQoh5yT) - [Unable to Allocate processing broadcaster(s) Error](docId\:cnchVeGskfKXFZYcxMVAA) - [Unknown Status Missing Broadcaster Data](docId\:j-j_qCOhtHdpFcRW2eDJJ) - [Upgrade a broadcaster through ZEN Master](docId:-3ww9dB3efm60ch9B0obx)