---
title: Unauthorized
slug: troubleshooting/unauthorized
docTags: 
createdAt: 2025-05-07T21:04:47.377Z
---

### ISSUE

Getting "Unauthorized" error when making API calls.

### CAUSE

No API key set up in ZEN Master

### RESOLUTION

Set API key in ZEN Master

- Log into ZEN Master account
- In the Menu go to Administration > API Keys

::Image[]{src="https://api.archbee.com/api/optimize/mzxtTQEvCNIdUNgF2kuwJ/PJJ9d2nIm4bR9sVudcnGR_image.png" size="36" width="468" height="911" position="center" caption="ZEN Master menu" alt="ZEN Master Menu " showCaption="true"}



- Click the "+ Add Key" button

![Add key screenshot](https://api.archbee.com/api/optimize/mzxtTQEvCNIdUNgF2kuwJ/bsVT0Vg6JaheOOxPID4VK_image.png "Add key screenshot")

- Create New API Key

  ![Create New API Key screenshot](https://api.archbee.com/api/optimize/mzxtTQEvCNIdUNgF2kuwJ/1_h3g1O-JOmu2AMC608Z0_image.png "Create New API Key screenshot")
- Hit Save